A one hour Ticket Reply Warranty
Each ticket you post to our technical help staff will be answered in about one hour. All regular requests are going to be taken care of as quickly as possible. Nonetheless, if the help inquiry you have submitted needs the help of a skilled administrator, we’ll send the ticket to him and will let you know about the postponement.
Professional Technical Assist Service
We are on–line for you day and night to deliver useful information and tech support and also to aid you with any issue that you might have when taking care of your virtual server. We can aid you with all pre–installed software packages, like your Operating System, server admin panel (based on the VPS type) and the Hosting Control Panel created solely by us.
An Informative Help Zone
In the Hosting Control Panel that is offered as a gift in your virtual server, you’ll find an informative Help zone, containing all you need to be informed on when running your sites and software. We have included a wide selection of how to content articles and video courses that demonstrate the important web site management duties in an easy to read manner.