Customer Support Channels
A 1–hour Response Guarantee
Giving excellent quality support without delay is our main priority, so we back up each Linux shared web hosting plan with a one hour ticket reply warranty. The moment you send a ticket or drop a message, our customer support crew will try all they could do to present the most appropriate remedy for your case and to offer help promptly.
A Top–quality Support Service
You can email us 24x7x365 with any issue you’ve got involving our products and services. We have specialists working all the time to deliver help anytime required. You could use the ticketing system or drop a message anytime, or you can grab the phone or use the live chat through working hours.
An Intuitive Help Section
Our company has built–in a complete knowledge base into the Control Panel to make sure you get very helpful step–by–step guidelines any time. Each area of the Control Panel features its own contextual guide area offering a variety of how–to posts. We have also prepared training videos to offer you with a better idea of the way in which to perform any presented procedure.