Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You will find nearly all the answers to your questions in the intuitive Help Center integrated into ComNetwork’s Hosting Control Panel. It includes a rich knowledgebase with regularly asked questions and in–depth help articles compiled by our expert technical support staff.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of educational video tutorials that visually show how to sort out a common problem connected to your Linux shared web hosting account. You’ll find the educational video clips in the Help section.

  • Intuitive help center
  • A 60–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24/7/365 client support service and come with a 1–hour support ticket response time guarantee. Our well–trained technicians will be available to you 24x7x365 and will settle any problem that you may face within less than 60 minutes after the ticket submission. In most cases, a reply will be provided to you in less than 20 minutes.