Service Uptime Guarantee in Shared Web Hosting
All of our shared web hosting plans come with a 99.9% service uptime warranty. We are able to reach that goal by using a groundbreaking cloud hosting platform in which each service (files, email messages, databases, etc.) has its own cluster of servers. We don't run everything on one web server as most companies do, so we have virtually got rid of the downtime of any service and even in peak times we can balance the load between servers for the greatest possible performance of your sites. If one machine fails, the other ones inside the cluster will take over to ensure the continuous functioning of the websites. To avoid infrastructural issues, our web server facilities use effective diesel backup generators as well as several independent Internet providers as to make sure that visitors will be able to reach your websites no matter what. We also have a group of qualified admins monitoring the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
If you purchase a semi-dedicated server plan from our company, you'll enjoy a guaranteed 99.9% uptime. Your account will be set up on a hi-tech cloud hosting platform with a load-balancing system that basically eradicates any downtime. The files, email messages, statistics and databases are all handled by their own clusters of web servers, so even when there is an issue one web server, your internet sites will not be affected whatsoever. This allows us to offer you a way more stable web hosting service in comparison with companies that run everything on one machine where a problem with a single service can take the entire web server down. In order to avoid infrastructure difficulties, our data centers use multiple Internet providers and powerful diesel generators, so whatever happens, the servers will keep functioning with no disturbances and your Internet sites will remain functioning. Any software troubles will be handled immediately by our expert team of professionals which keep track of all servers 24/7.
Service Uptime Guarantee in VPS Web Hosting
The server uptime will never be a concern if you get a virtual private server from us. The physical hosting server in which your account is going to be set up will be operational no less than 99.9% of the time and this includes maintenance procedures, therefore you can take advantage of a speedy and extremely stable hosting service all of the time. To avoid any chance of service interruptions, our data centers use several Internet suppliers and powerful diesel generators to ensure that nothing will affect the good functioning of your web sites. We also have a crew of skilled professionals which will resolve quickly any software problems that might appear, while hardware difficulties are prevented through the use of new and carefully tested web server parts and hard disk drives working in RAID. In case of DDoS attacks, we have software and hardware firewalls to filter the unwelcome traffic to your web server.
Service Uptime Guarantee in Dedicated Servers Hosting
While we can't control what you do with your dedicated server, what offline software and / or script-driven apps you install on it or how often you restart it, we can guarantee that it is accessible a minimum of 99.9% of the time. Your web server will be located in our state-of-the-art facility in the core of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no outages or other infrastructural troubles shall affect the proper functioning of your internet sites at any time. Our professional crew of system administrators will make sure that if your server stops for some reason, it will be rebooted quickly. To avoid any possibility of malfunctions, we're going to give you a web server with new and carefully tested hardware components to ensure that all of your sites will be working no matter what.